Service Rates and Billing

SERVICE RATES

For 2023 the service rates for refuse and recycling are:

Regular:  $23.38 per month for weekly regular curbside refuse and recycling collection.  Regular refuse collection includes the weekly collection of 8 bags or containers.  Each bag or container shall be no more than 35 gallons in volume and no more than 40 pounds in weight. Up to three small bulk items, each weighing no more than 40 pounds, can take the place of the same number of bags per week. Includes unlimited recycling. 

Low Usage:  A discounted rate of $19.38 per month for low usage customers.  A low usage customer is defined by the Centre Region COG as "a single household which generates no more than a single thirty (30) gallon container of non-compacted refuse per week."  Includes unlimited recycling.

Door Service:  Optional at-the-door service can be provided for an additional $10 per month.  Persons with disabilities who need door service may receive this service at no additional charge. Please contact the COG R&R office at (814) 234-7198 for more information.

Additional Services: Both Regular and Low Usage service levels include the following: 

 

BILLING AND PAYMENT

Quarterly Bills:

You will be billed quarterly in advance as outlined in the contract between Advanced Disposal/Waste Management and the Centre Region COG.  Please mail your payment to  the address provided on your billing statement.  The billing statement also has an insert with information regarding items of interest, special collections, and holiday schedules.

WM Corporate Services, Inc.

AS Payment Agent

PO Box 13577

Philadelphia, PA 19101-3577

 

Account Number:  Please remember to use your WM account number on all payments.  Your account number is located on your billing statement.

Late Fees: All balances not paid by the last day of each billing quarter will be charged a late fee of 1.5%.

Returned Checks:  Checks returned for non-sufficient funds (NSF) will be charged $20.00 to the customer account.  In the event that an NSF check is received from a customer twice within a 12 month period, the customer will be required to provide all further payments in the form of cash, cashier's check, money order, or credit card only.

Suspension of Services:  All accounts suspended for non-payment will be assessed a $10.00 reinstatement fee.  Repeated suspensions will result in a $50.00 reinstatement fee.  To reinstate services, a suspended customer must pay for all services rendered and all other fees up to and including the week of reinstatement.

Certified Mailing Fee:  Customers to whom a certified letter is sent regarding account delinquency shall be charged the prevailing rate for mailing a certified letter with return receipt ($5.95).

Credits:  Properties vacant for 30 days or more may be eligible to receive credit when arrangements have been made in advance. The vacancy policy, approved by the townships, can be found here: 2020 Vacancy Policy.  Please call the Refuse and Recycling office at 814-234-7198. 

 

Assistance with Refuse Bills

The Centre Region COG operates a Hardship Program for area residents for whom paying the contractor for the collection services presents a financial hardship. Application for the program involves submitting financial information including sources of income and monthly expenses. Please call the COG Refuse and Recycling Administrator at 814-234-7198 or email recycler@crcog.net for more information.